Troubleshooting download files on tablet

Adobe Acrobat Reader opens. If you don't have an app installed that 'knows' the file type, the file cannot be opened until you install one that does. Albert Park abraxass. One way to troubleshoot any computer issue is to follow the error logs that should be presented you to after your computer or tablet fails to execute whatever you had commanded it to do.

Did you tap on an icon? If so, did an error message show up informing you the doc cannot open? Or did the tablet not do anything - did the screen simply blink or remain still as if you had not entered any command for it to execute?

If you see the error message, most likely it will be presented in a form of issue or resolution - a well designed operating system will show you both so that users like yourself can rectify the problem with ease. In order to do so, could you post more details about your tablet?

That last bit of request set of tablet info can be a huge help to answering all your questions or problems you may come up with or run into while using any computer device. In other words, try to include the following contents of inquiry:. You get the idea. So when I say, what's the problem? You may not be able to provide clear report on the situation you are facing. First, tell us general info about the issue e. Therefore the next best thing you can do is tell us exactly what you experienced step by step.

Without this bit of your narration, there are essentially an infinite number of things that could be the issue and consequentially infinite number of ways to troubleshoot this infinite number of issues. I've written all of this to hopefully influence your way of tackling an issue, especially when presenting it to an audience, to a more logical and also assuming your novice level of expertise in the matter.

Fix Your Stuff Community Store. My Audible. Expand search. Search Search. How can I troubleshoot downloading issues on Kindle devices? Information Title. URL Name. Answer Answer. You must remain connected to Wi-Fi for the entire time you are downloading your Audible audiobook! This can take up to 15 minutes, depending upon the length of the audiobook. Otherwise, you may see a partial download that will resume once the Wi-Fi connection has been reestablished.

Look for a strong Wi-Fi signal, denoted by either of the following symbols: Audible audiobooks that are downloaded on a Kindle device are, by default, downloaded in Enhanced format. If you are having difficulty downloading an Audible audiobook on your Kindle device: Ensure that you are connected to a Wi-Fi source. Kindle Fire: Tap the Gear icon in the top right corner, then Sync. Fire Tablets: Swipe down from the top of the screen and tap Sync.

If syncing does not work, restart the Kindle. Tip: When turning the Kindle off, wait at least seconds before turning it back on. Related Articles How can I troubleshoot playback issues on my device? Does Audible work on all the Kindle devices? How can I use Immersion Reading on a Kindle device?