Iphone x unable to download app face id

Then press the power button to reboot it. However, if the Face ID is still not available after restarting, now you can try to force reboot your iPhone. Press the Volume Up button and release, and then press the Volume down button and release.

Finally, press and hold the side button until the Apple logo appears on iPhone screen. Updating iOS to the latest version can help you avoid many unnecessary errors.

If there is an update available, you'd better update your device to the latest version of iOS. If there is a new version, click Download and Install and then tap Install to update right now.

Type your passcode to go on if necessary. If Face ID is not available in your device, you can try to solve this problem by resetting Face ID and setting it up again later. How to reset Face ID? It is very important to ensure while using iPhone X that your face is directed towards the TrueDepth camera, and it's in portrait orientation.

The true depth cam has the same view range as while taking selfies or while making facetime calls. Your iPhone X must be within an arm's length from your face while unlocking with face id. If you are out with your iPhone on broad daylight, make sure that the sun is not just behind you.

When the face id fails to recognize you while unlocking your iPhone X device, you may try to reset all the settings. When you do this, it doesn't lose any of your data but reset your device to the iPhone's default setting. The problems like wi-fi disconnection and others are often solved by resetting all the settings in iPhone X.

In order to reset, got to settings, then general, next reset, and finally reset all settings. Believe it or not, but unable to activate FaceID on this iPhone after dropping the device is a common reason behind the error. Step 1: Install iToolab FixGo on your system and launch the software to get started. In this situation, you can follow one of the following solutions to fix the problem.

There are many cases where screen protectors or back covers end up covering the TrueDepth camera and make the FaceID completely useless. So, before trying to unlock the device, make sure to remove masks and sunglasses. Tap it and sign in with your Apple ID. Learn what to do if you forgot your password. Learn what to do if you can't open the App Store. In the App Store, try to update the app manually. You might need to have a payment method on file, even if the app that you want to download is free.

If you're wearing a face mask, you'll be asked to enter your passcode automatically after swiping up. Face ID works with many sunglasses. If you're wearing sunglasses designed to block certain types of light, then your sunglasses might be blocking the infrared light used by the TrueDepth camera. Try using Face ID without your sunglasses.

Face ID works on iPhone only when it's in portrait orientation and you're facing the TrueDepth camera. The TrueDepth camera has a similar range of view as when you take a selfie or make a FaceTime call. Whether your iPhone or iPad is lying on a surface or you're holding it in a natural position, make sure that your iPhone or iPad is an arm's length or closer inches from your face.

Restart your iPhone or iPad and enter your passcode. Then try using Face ID again. For most users, Face ID will continuously learn as they change.